Support

If you find any issues, please reach to us through:

• Support channel on our Discord

• Email at [e-mail]

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Follow these steps to see if they help resolve the issue:

Restart the App.

Restart the Headset.

Update the headset to latest version.

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Does the issue persist?

Help us by providing information about:

• Application Version, e.g. 0.1.9, 1.1.4,...

• Headset:

  • Type, e.g. Quest 2, Quest 3,...

  • Operating System version, e.g. v64, v65,...

Quest Find OS info here: Settings / System / Software Update / Version

• Describe the issue in detail as steps, e.g.:

  • Opened X,

  • Clicked Y,

  • Selected Z,

  • Error with...

• Add:

  • Screenshot or Recording of the issue

  • Media sample that is causing the issue

Use our Drop Off for larger files - Drop here